GREENTRAVELER
Shipping Policy
Effective Date: 04 June 2025
This Shipping Policy applies to purchases from Venicol International Ltd.
Processing Times
Orders are processed within 2-5 business days.
Shipping Rates and Delivery Estimates
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UK Domestic: 2-5 business days
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EU: 5-10 business days
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International: 7-20 business days
Shipment Confirmation and Tracking
Confirmation and tracking details are emailed upon dispatch.
Customs, Duties, and Taxes
Customers are responsible for customs duties and taxes.
Damages
We are not liable for damages or losses during shipping.
Restricted Shipping
We may restrict shipping to certain countries.
Incorrect Addresses
We are not responsible for incorrect shipping addresses provided by customers.
Contact Us
For shipping issues:
Email: legal@venicolgroup.com
Venicol International Ltd
46 Nova Road, Croydon CR0 2TL, United Kingdom
Purpose of Data Collection
● Process and fulfill transactions and orders.
● Provide, manage, and deliver services and digital products.
● Enable account creation and management.
● Deliver informational and educational content.
● Manage bookings and customer support.
● Send confirmations, invoices, and notifications.
● Send marketing communications (with consent).
● Personalize user experience.
● Conduct research and marketing analysis.
● Ensure security and detect fraud.
● Comply with legal obligations.
Legal Basis for Processing (GDPR)
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Your consent.
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Performance of a contract.
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Legal compliance.
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Legitimate interests (e.g., marketing, fraud prevention).
Data Sharing
We may share your personal information with:
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Payment processors: Stripe, PayPal, etc.
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Shipping carriers: DHL, FedEx, UPS, and other couriers.
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Cloud hosting and IT services.
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Marketing and advertising partners.
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Analytics services.
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Authorities where legally required.
International data transfers are protected by Standard Contractual Clauses (SCCs) or similar safeguards.
Your Rights
Under GDPR:
● Access, rectify, erase personal data.
● Restrict or object to data processing.
● Data portability.
● Withdraw consent anytime.
● Lodge a complaint with a supervisory authority.
Contact: legal@venicolgroup.com.
Cookies and Tracking Technologies
We use cookies to:
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Enhance experience.
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Analyze traffic.
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Provide personalized ads.
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Save preferences.
Manage cookies via browser settings.
Marketing Communications
With consent, we send promotional emails. You can opt-out via the unsubscribe link.
Data Retention
We retain personal data only as long as necessary.
Security
We implement strong security measures to protect data.
Children's Privacy
We do not knowingly collect data from individuals under 18.
Changes to This Policy
We may update this Privacy Policy from time to time.
Contact Information
Venicol International Ltd
46 Nova Road, Croydon CR0 2TL, United Kingdom
Email: legal@venicolgroup.com